MyFASTag App
The MyFASTag app, launched by NHAI, lets you buy, recharge and track your FASTag, check its balance and raise grievances from your phone. It is available for Android and iOS, while the FASTag Partner app is meant for banks, dealers and agencies that sell FASTags.
What is MyFASTag?
MyFASTag is a mobile application which can be downloaded from the Google Play store (Android) or App Store (iOS). It is basically a consumers app which will allow them to purchase FASTags while also letting them recharge their FASTag accounts. Transactions on FASTag can also be tracked by the MyFASTag app. Consumers can also get their grievances addressed through the app.
For highway services beyond buying and recharging a FASTag, such as the FASTag Annual Pass, you can use NHAI's Rajmargyatra app, which also offers a route planner showing toll costs.
For toll plaza-level issues such as an unread tag, a blacklist dispute or a payment problem at the plaza, you can also call the NHAI helpline 1033.
Overview of MyFASTag
Here are some of the significant details of MyFASTag application:
- NHAI Mobile Apps such as MyFASTag and FASTag Partner apps were launched by the National Highways Authority of India.
- Ensures a simplified FASTag process and overcomes previous challenges by streamlining the purchase and recharge of FASTags through these apps.
- MyFASTag App is available for Android and iOS that allows consumers to buy, track transactions, recharge, and address grievances online.
- All 371 NHAI toll plazas had a dedicated FASTag-only lane from 1 September 2017, and all lanes at these plazas became FASTag-enabled from 1 October 2017.
- FASTag Partner apps are used by agencies, banks, and dealers to activate RFID tags in vehicles and sell and enroll FASTags.
- FASTag payments have been accepted at the dedicated FASTag lanes at NHAI toll plazas since 1 September 2017.
Some of the features of the MyFASTag app have been listed below:
- It is an app specially designed for consumers.
- The app is extremely user-friendly.
- Purchasing and recharging of FASTag are made easy and hassle-free by this app.
- Consumers can get their grievances addressed with the help of this app.
- All FASTag transactions can be tracked using the MyFASTag app.
- The app shows the real-time balance in your FASTag wallet.
- Its Tag Status facility shows the condition of your tag through colour codes: green for an active tag with sufficient balance, orange for low balance and red for a blacklisted tag.
- Its Search Nearby POS option helps you find FASTag point-of-sale locations by state, city, bank or PIN code.
What is Electronic Toll Collection (ETC)?
ETC is the Electronic Toll Collection that implements vehicle-to-roadside communication technologies for electronic payment of highway tolls without human involvement between a vehicle and the toll collection agency.
What is FASTag Partner?
FASTag Partner is a mobile application that is meant for merchants that sell FASTags. Vehicle dealers, banking partners, and agencies such as Common Services Centre can sell and enroll FASTag by using FASTag Partner. The Radio Frequency Identification (RFID) tags which came with about 74 lakh vehicles in India can also be activated using the FASTag Partner app.
Features of FASTag Partners
Below we have provided a list of the features of the FASTag Partner app:
- FASTag Partners are B2B applications (business-to-business app) for reaching end users.
- FASTag partners ensure accessibility as these are designed for those who cannot purchase FASTags through the MyFASTag app or online mode.
- Agencies, banking partners and vehicle dealers can sell and enrol FASTags using this app.
- RFID tag conversion is done on 74 lakh vehicles (post-2013 Gazette Notification) into ETC tags (FASTags).
- Dealer functionality involves fixing the activated FASTags on new vehicles by the Dealers using the app.
How to Download MyFASTag and FASTag Partner?
To download the MyFASTag and FASTag Partner, you can follow the below-given steps:
Step 1: Visit Google Playstore or App store on your Android or iOS device.
Step 2: Type 'MyFASTag' on the search bar.
Step 3: Once you find the app launched by NHAI, use the 'Download' button to install it.
How to Activate FASTag with My FASTag app?
Follow the steps mentioned below to activate FASTag using My FASTag app:
Step 1: Download the 'My FASTag App'.
Step 2: Fill the required details like Vehicle ID, RFID Number, etc.
Step 3: Click on 'Activate'.
How to Recharge your FASTag using MyFASTag app?
Follow the steps mentioned below to recharge FASTag through MyFASTag app:
Step 1: Login on the MyFASTag app.
Step 2: Select the bank specific FASTag.
Step 3: Recharge via UPI.
Step 4: Select the Bank name.
Step 5: Enter the Vehicle Number.
Step 6: Validate the VPA and proceed with the payment on UPI.
A FASTag wallet can be recharged with as little as Rs.1. The UPI ID for FASTag recharge follows the format netc.vehiclenumber@bankhandle, and you can also recharge through net banking, debit or credit cards, or in cash through Bharat BillPay at toll plaza point-of-sale locations.
How to Check Balance Status in FASTag App?
Follow the steps given below to check balance on My FASTag app:
Step 1: Download the 'My FASTag App' from the play store or app store on your mobile.
Step 2: Enter your credentials and log in to the application.
Step 3: Check your FASTag balance amount.
Summary
The MyFASTag app lets you buy, recharge and track your FASTag, check its balance and raise grievances from your phone, while the FASTag Partner app helps banks, dealers and agencies sell and enrol FASTags. You can download the MyFASTag app on Android and iOS, activate your tag with your vehicle details and recharge it through UPI. Download the MyFASTag app to manage your FASTag easily from your phone.
FAQs on FASTag App
1.What is the MyFASTag app?
The MyFASTag app is a mobile application launched by NHAI that lets consumers buy and recharge a FASTag and track its transactions. It is available for Android and iOS devices. Consumers can also raise grievances through the MyFASTag app.
2.Who launched the MyFASTag app and the FASTag Partner app?
NHAI launched both the MyFASTag app and the FASTag Partner app to make buying and recharging FASTags simpler. The MyFASTag app is meant for consumers, while the FASTag Partner app is meant for merchants who sell FASTags.
3.Can I purchase a FASTag on the MyFASTag app?
Yes, you can purchase a FASTag on the MyFASTag app. The app also lets you recharge your FASTag account.
4.Can I recharge my FASTag on the MyFASTag app?
Yes, you can recharge your FASTag on the MyFASTag app. The recharge steps are listed in the recharge section above.
5.Can FASTag transactions be tracked on the MyFASTag app?
Yes, all FASTag transactions can be tracked on the MyFASTag app. You can also check your FASTag balance in the app after logging in.
6.Can grievances be raised on the MyFASTag app?
Yes, consumers can get their grievances addressed through the MyFASTag app. The app is designed to make FASTag-related support easier for consumers.
7.What is Electronic Toll Collection (ETC) in relation to the MyFASTag app?
ETC is a system that lets highway tolls be paid electronically through vehicle-to-roadside communication, without human involvement between the vehicle and the toll collection agency. FASTag is the tag used for ETC on Indian highways, and you can buy and recharge it through the MyFASTag app.
8.What is the FASTag Partner app?
The FASTag Partner app is a mobile application meant for merchants that sell FASTags. Vehicle dealers, banking partners and agencies such as Common Services Centres can use it to sell and enrol FASTags.
9.How is the FASTag Partner app different from the MyFASTag app?
The FASTag Partner app is a business-to-business app for dealers, banks and agencies, while the MyFASTag app is built for consumers. The FASTag Partner app also serves people who cannot buy a FASTag through the MyFASTag app or online.
10.On what devices can I download the MyFASTag app?
You can download the MyFASTag app on Android and iOS devices from the Google Play store or the App Store. Search for MyFASTag and install the app launched by NHAI.
11.How do I activate a FASTag using the MyFASTag app?
To activate a FASTag using the MyFASTag app, download the app, enter details such as your vehicle ID and RFID number, and tap Activate. The detailed steps are given in the activation section above.
12.How do I recharge a FASTag using the MyFASTag app?
Log in to the MyFASTag app, select your bank-specific FASTag, choose UPI, enter your vehicle number and validate your VPA before paying. The detailed steps are given in the recharge section above.
13.What are the payment methods to recharge my FASTag?
You can recharge your FASTag through UPI, debit or credit cards, net banking, the MyFASTag app, or in cash at a toll plaza or through Bharat BillPay. The recharge section above lists the steps for recharging through the MyFASTag app.
14.How can I check my FASTag balance on the MyFASTag app?
Log in to the MyFASTag app with your credentials to see your FASTag balance. The balance check steps are given in the section above.
15.Can I recharge my FASTag at a toll plaza?
Yes, you can recharge your FASTag at a toll plaza. The point-of-sale executive at the toll plaza tops up your FASTag account with the amount you pay.
16.Can I use my FASTag in another vehicle?
No, each FASTag is issued for one vehicle based on the submitted KYC documents and cannot be used for another vehicle. Misuse can lead to the tag being blacklisted.
17.Is FASTag mandatory, and does the MyFASTag app help with it?
Yes, FASTag is mandatory for four-wheelers and above, and a vehicle without a valid FASTag in a FASTag lane is charged double the applicable toll. The MyFASTag app helps you buy, activate and recharge your FASTag so that you can use the lane without trouble.
18.Is the MyFASTag app the same as the Rajmargyatra app?
No, the MyFASTag app is used to buy, recharge and track your FASTag, while NHAI's Rajmargyatra app offers highway services such as the FASTag Annual Pass and a route planner. Both apps are available for Android and iOS.
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